1. Introduction – our business registration under BEEWITHME Florist ( SSM number ) .

By using the site , you agree to there terms of service. If you do not agree to these terms of service, you shall not use this website. The site reserves the right to, to chant, modify, add , or remove portions of these terms of service of use at any time . Changes will be effective when posted on the site with no other notice provided.

2. Privacy policy- When you purchase something form our store, as part of the buying and selling process, we collect the personal information you gives us such as your name , address, and email address. When you browse our store , we also automatically receive your computer internet protocol (IP) address in order to provide us with information that helps us learn about your browser and products and other updates.

3. Paymen 3.1currency- all prices shown on the site are in Malaysian ringgit.

payment method – we accept the following credit card : VISA and Mastercard. Paypal users can also pay with their PayPal account. Malaysian can pay with local debit card or FPX transfer, e- wallet.

4. Cancellations policy- order paid cannot be cancelled or transferred or no refund, once part / full payment has been made . We will consider providing you with an exchange for an equivalent or higher value product or issue a store credit for your next purchase of the same or higher value.

5. Charges to your order- if you wish to change your order subscription, please do so by contacting us at WhatsApp +0125510504 . We will always do our best to make last minute changes for you, but we can only guarantee changes in relation to the delivery address and card massage that are reply 3 days before the intended delivery day

6. Delivery policy – our delivery are on Monday to Sunday , expect for any public holidays .

We will endeavour to delivery your order to the recipient address you have provided. However, there are times when this is not possible due to problems with the address information provided or due to problems our drivers encounter when attempting to deliver the order. It is therefore very important that you ensure that the recipient address you provide is accurate . And that you give us additional instructions to assist our drivers to locate difficult to find addresses

Delivery area – BEEWITHME florist only delivers within Penang at this moment.

Receipt of deliveries- you are responsible for ensuring that someone is at the specified location to receive the delivery. Flowers sent to business addresses and hospitals may delivered to a main reception; the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your recipient

For delivery to private condos and apartments, if no one is there to accept delivery, the item shall be left at the front door of the condo or apartment unit and will be deemed as having been delivered to the recipient. For private condos , if you have instructed us to deliver to the management office, the signature of any person in the manager office shall be deemed as proof of delivery to your recipient.

7. Flower availability and substitution – All products are subject to availability. in the event of any supply difficulties or if the flower we have received form our growers that are needed to make up your order do not meet our high quality standards, We reserve the right to substitute any product, without prior notice with an alternate product of a similar style and equivalent ( or greater) value and quality.

8. Return and refund policy – We will ensure that the flower are in good condition when they left us . However, there may be occasions that the flowers are damaged in transit . As flowers are highly perishable items , We do not accept Returns. we offer customers refund only if the product arrives in more that 50% of the flowers are wilted or dead . any natural makes on flowers doesn’t mean un-fresh .